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System Engineer – Entry-Level IT Infrastructure Course

Launch Your Career in IT Support, Networking & System Management

Who Should Join?

This course is designed for any graduate (B.A., B.Com, B.Sc., B.E., BCA, MCA) who wants to:

  • Enter the IT industry with zero prior technical experience

  • Learn by working on real desktops, routers, printers, biometrics, CCTV, and Mac & Windows systems

  • Build a strong foundation to become a System Engineer, IT Support Specialist, or Network Technician

Complete Course Curriculum

  • Introduction to IT Infrastructure

    • What is IT Support and Infrastructure?

    • Understanding Client-Server Architecture

    • IT Job Roles & Career Path Overview

    • Introduction to In-House Datacenter

  • Computer Hardware Essentials

    • Internal Components: RAM, HDD, SSD, CPU, GPU, PSU

    • Assembly & Disassembly of Desktops & Laptops

    • BIOS/UEFI Configuration and Boot Order

    • Storage Device Troubleshooting (HDD not detected, noisy fans, etc.)

    • Common Peripheral Devices: Mouse, Keyboard, Monitor, UPS

  • Operating Systems (Windows + Mac)

    • OS Installation & Activation (Windows 10/11, macOS Ventura)

    • Partitioning, Formatting, Disk Management

    • Dual Boot Configurations

    • Driver Installation & Troubleshooting

    • User Accounts, Permissions, and File Sharing

  • Software Installation & Management

    • Installing MS Office, PDF Tools, Browsers, VLC, Tally, Antivirus, etc.

    • Configuring Default Programs and Startup Apps

    • Uninstallation and Cleanup Utilities

    • Troubleshooting Application Errors

  • System Security & Management

    • Installing and Updating Antivirus

    • OS Security Patching and Updates

    • Firewall Setup and Control Panel Utilities

    • Using System Restore, Recovery & Reset

    • Remote Access Tools: TeamViewer, AnyDesk, Chrome Remote Desktop

  • Networking Basics

    • OSI Model Basics

    • IP Addressing (IPv4, Subnetting, Gateway)

    • LAN vs WAN, Switch vs Router

    • Static & Dynamic IP Configuration

    • Testing Connectivity: Ping, ipconfig, tracert, nslookup

  • Office Network Setup & WiFi Configuration

    • Setting up a Basic LAN for Office (Switch + Router)

    • WiFi Router Setup: SSID, Password, Admin Access, Port Forwarding

    • Cable Types: Ethernet, RJ45, Patch Panel

    • Internet Sharing & Bandwidth Prioritization

  • Printers & Scanners

    • Printer Installation: USB, Network, Wireless

    • Network Printer IP Configuration

    • Sharing Printers Over LAN

    • Printer Troubleshooting (paper jam, offline, driver issues)

    • Scanner Setup and Default Apps

  • CCTV, Biometric & Access Systems

    • Introduction to Security Devices

    • Setup and Configuration of CCTV (DVR/NVR)

    • Live Monitoring via LAN/Mobile

    • Biometric Access Control Setup

    • Time Attendance Integration & Reset Procedures

  • System Troubleshooting – Real Scenarios

    • System Boot Issues, Blue Screen, Black Screen

    • Application Crashes, Driver Conflicts

    • Printer Not Responding, Slow Network

    • Virus Removal Techniques

    • Laptop Overheating, Battery & Charging Issues

    • Software License Issues

  • Business Application Essentials

    • Email Client Setup (Outlook, Thunderbird)

    • Configuration of Business Apps: Tally, Billing Tools, etc.

    • File Sharing and Folder Security

    • System Backup Methods (OneDrive, Google Drive, External Drive)

    • Basic Data Recovery Tools

Course Overview

"This is not just theory. Every student touches, configures, and troubleshoots real devices inside my datacenter lab."
— Jameel Ahmad

Course Duration

  • 6 Weeks | 4 Days/Week | 2 Hours/Day

  • Bonus: Weekend Lab Practice Slots

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Certifications You'll Receive

Completion letter + mock interview assistance

System Engineer – Entry-Level IT Infrastructure Professional

Internship / Lab-Based Practical Training Certificate (optional upgrade)

After completion of this course

Job Roles You Can Apply For

1. IT Support Executive​

2. System Engineer (L1)

3. Desktop Support Technician

4. MAC/Windows Support Engineer

5. Printer/Network Troubleshooting Specialist

6. CCTV & Access Device Support

7. Field Support Engineer

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Why Learn from Jameel Ahmad?

  • 20+ years in IT support, cloud & infrastructure

  • Real devices, routers, servers, and business tools — no simulations

  • Students placed in top companies & startups

  • Personal mentorship, resume prep, job referrals

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